Customer Support 1

You can request Signal Secure VPN to send you an alert when your device connects to an unsafe Wi-Fi network.   Step 1: Tap "Menu" at the bottom Menu Step 2: Select "Setting" > "Unsafe Wi-Fi Alert" ...

  You may encounter difficulty keeping a strong connection while using Signal Secure VPN. Please use the method below to solve the issue.  Step 1: Tap "Globe" at the bottom Menu bar Step 2: Tap "Pr...

  Please follow the steps below on how to copy your UserID:   Step 1: Select "Setting" at the bottom Menu bar Step 2: Go to "My Account" Step 3: Tap "Copy" button under the User ID      

  Step 1: Launch Signal Secure VPN Step 2: Tap the Connect button     If you wish to connect to certain location/server: Step 1: Launch Signal Secure VPN Step 2: Tap the "Globe" icon at the bottom...

  One premium subscription can connect 5 devices (with same operating system) simultaneously.  First, ensure that you have signed in to the Apple ID, which you used to purchase the subscription in ...

Sometimes, the premium or VIP status isn't reflected after payment. Please do not worry. Follow the steps below to solve the issue.   Step 1: Please sign in the Apple ID you used to purchase  Step ...

  Users can contact Customer Support via "Contact Us" in the application:   1. Tap the "Setting" at the bottom Menu 2. Select "Contact Us" 3. Select the subject that best describes the issue 4. Pro...

Each user has to cancel the subscription in his/her Apple ID. We are unable to check or collect users' information and cancel the subscription for users directly. Kindly login to the correct Apple ...

Step 1: Select the third icon at the bottom Menu Step 2: Select the plan that suits you the best Step 3: Complete the payment and you are all set~